ADESIPE ADEOLA ADEJUMOKE
Administrative & Customer Service Professional
Lagos, NG.About
Highly motivated and results-oriented professional with proven experience in administrative support, customer service, and sales. Adept at enhancing client satisfaction, streamlining office operations, and managing inventory to achieve organizational objectives. Seeking to leverage strong communication, critical thinking, and proactive problem-solving skills to contribute effectively in a dynamic professional environment.
Work
F.E.B & CO Solicitors
|Secretary
Lagos, Lagos State, Nigeria
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Summary
Managed administrative operations and enhanced client service for a legal firm, ensuring high efficiency and client satisfaction.
Highlights
Enhanced client satisfaction by resolving complaints and improving service experience, achieving a 95% approval rating.
Streamlined document management by accurately typing and filing all company documents, ensuring accessibility and compliance.
Optimized office efficiency through meticulous inventory management of supplies, reducing costs and preventing stockouts.
Coordinated and scheduled all internal and external meetings, ensuring timely communication and operational flow for legal professionals.
D' Treasures Home Stores
|Sales Representative
Lagos, Lagos State, Nigeria
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Summary
Drove sales and managed inventory for a home goods retailer, ensuring customer needs were met and stock levels maintained.
Highlights
Achieved sales targets by actively identifying customer needs and recommending tailored product solutions.
Leveraged in-depth product knowledge to effectively present solutions and meet diverse customer requirements.
Maintained accurate inventory records, minimizing discrepancies and supporting efficient stock management for retail operations.
Managed and optimized stock levels to ensure product availability and reduce waste, contributing to enhanced customer experience.
Education
University of Lagos (UNILAG)
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Bachelor of Science (B.SC)
Zoology
Sacred Heart Catholic College
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Senior School Certificate Examination
General Studies
Tai Solarin University of Education Staff School
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First School Leaving Certificate
Primary Education
Languages
English
Skills
Administrative Support
Document Management, Office Management, Meeting Coordination, Data Entry, Filing Systems, Office Supply Management.
Customer Service & Sales
Client Relations, Customer Satisfaction, Sales Support, Product Knowledge, Inventory Management, Stock Control, Customer Needs Assessment.
Core Competencies
Communication, Interpersonal Skills, Critical Thinking, Problem-Solving, Time Management, Organizational Skills, Attention to Detail, Proactiveness, Teamwork, Leadership.